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Jun 28, 2017

This week in Matt's Dear Diary we hear a tale of a table who wanted everything made to their specific requirements.  Which is ok if it's one or two small things, but when the whole table wants their own menu, it's a massive pain in the hoop.

Adam does some actual research from waiterrant.net which is 50 signs that you...


Jun 27, 2017

This week we're looking at things that could be sports.  Things that we're so good at or that are so common that they could be competitive events - things like complaining and hunting humans.  (Ok, so hunting humans isn't common-ish, but it might still buck some people up.)

Then in our Weekly Weird Wupdates we have a...


Jun 21, 2017

Is there anything worse than being an arsehole to a server?

How about a server dining in another restaurant and then being an arsehole to a server?

Yeah, that's worse.

Feel free to get in touch at any time, and in particular if you're a hospitality or retail worker and want to share some stories of your own, do so with...


Jun 19, 2017

We've all had those moments when a conversation comes to an end quicker than anticipated and then there's an awkward silence.

So this week we've got our top 5 things to say to kick start that conversation back up, or to just end it once and for all meaning you'll never have to talk to that person ever again.

In our...


Jun 13, 2017

Our brand new mini-cast telling of our adventures in hospitality and giving tips on how not to be an arsehole while being a customer!

Feel free to get in touch at any time, and in particular if you're a hospitality or retail worker and want to share some stories of your own, do so with the following links or leave...